British Airways and Porter Five forces framework.
Introduction British Airways (BA) is one of the well known airlines in UK and it is one of the biggest airlines which operates more than 550 destinations worldwide. British Airways was established on 25th August 1919. British airways finished 91yrs in airline industry. Privatized in 1987, it has continued to increase in growth in spite of stiff competition (Connell, Williamson 2011, 115) . British airways not even provide the services on domestic and international level but it also provide the service of charter for ancillary and freight (British airways 2010). There are round about 57000 employees who work in the British airline till date (Data monitor 2010). British airways carries approimately more than 33million passengers, and earning billions in revenue. Based in the principal business places of London, the company has significant presence at Heathrow, Gatwick and London City. The company holds a very strong customer base as it is operating across t...
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